What's an Emergency?

Generally, any unforeseen situation that prevents you from returning home in your ridesharing mode constitutes an emergency and qualifies for the Emergency Ride Home. Some examples are:

• If you or your rideshare partner become ill and need to return home.
• If a family emergency requires you or your rideshare partner to return home. Illness or injury to a family member would be considered an emergency.
• If you are required to work unplanned overtime. Unplanned means that it was not scheduled in advance nor was it anticipated due to prevailing workloads.
• Unscheduled stoppage of public transportation service. If your bus or train is not operating for some unforeseen reason and the transit provider is not offering alternate service.